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Medical & USPS

November 2nd, 2016 at 08:04 am

I still owe $750 on the credit card for my medical bills. Not due for another 5 weeks, and I should have checks in the mail coming any time that will cover it! I'll be so glad to have that out of my hair!!

I am so angry at the USPS. They LOST my package containing all my goat lab samples. I had insurance and tracking, and it's just gone. They can't find it. They are saying that priority mail isn't guaranteed so they won't even refund shipping.

They may pay for the cost of the syringes and vials that were in the package if I can come up with a receipt to prove cost. But that does nothing to make up for the 5 hours it took 5 people to catch and draw that many samples.

They have been nothing but rude and snotty to me, And basically said that since the box contains "biohazard" material that from now on when they see us shipping something similar they are purposely going to put it in the slow mail so my package doesn't accidentally contaminate the other mail. The slow mail takes a week, and the samples can only stand being in transport for a couple days. Ugh. I've been shipping these for years and never had a problem with 1 or 2 day mail. I've even double checked with the lab and they said that shipping in the 2 day mail is allowed, and that the post office workers are just being jerks. (I've had problems with this particular post master with other things in the past, and I think she just hates me.)

So now when I ship again I'm going to have to drive to a different post office, so my package isn't automatically marked for slow travel. Seriously I've been shipping these boxes at least once a year for 8 years, and never once has "biohazard" been mentioned, nor has my package taken longer than 2 days to get to the lab. I just shipped a box last month for pete's sake! They have known what was in the boxes the entire time.


Anyway I'm fuming. Mostly over the time lost with having to redo everything again, and the post office's lack of caring or apology at all. They are just like "oops, too bad." How can they just lose a package, and do nothing?

5 Responses to “Medical & USPS”

  1. Jenn Says:

    You might want to consider UPS or FedEx. They're definitely more reliable.

  2. PatientSaver Says:

    I was just going to say, go to a different post office, but I see you thought of that. I think that sucks that they won't even reimburse for the shipping...that and an apology is the lease they can do. What a lousy customer experience and a real lack of accountability there. You might try filing a complaint on the federal site.

  3. snafu Says:

    I sympathize. We've had services tighten, eliminated and now I feel the post office employees are determined to prove that the organization is uninterested in carrying out their mandate and should be obsolete like 'firemen' on the trains. I'm sorry to suggest that you can expect postal 'service' to go forward as the lady you mentioned who told you straight up...'that since the box contains "biohazard" material that from now on when they see us shipping something similar they are purposely going to put it in the slow mail so my package doesn't accidentally contaminate the other mail. '

    work for their clients...there is a joke there...somewhere

  4. rob62521 Says:

    That is just horrible!

  5. FrugalTexan75 Says:

    That truly stinks!

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